SHIPPING & RETURNS

The shipment will be made through the courier company MRW and in a period of approximately 24 to 72 hours for the entire Peninsula.

For any shipment outside the Peninsula you can contact us at our customer service phone number *34 647 015 047 or by sending an email to info@lapiyama.com.

 

RETURNS

The buyer will have 14 business days from the day of the delivery of the order to change the item purchased for another article of the same price. If the price of the new item is lower than the previous item purchased, the CLIENT will have this discount on the next purchase, provided this is due to the bank transfer payment method, equivalent to the difference between one price and another that can be used in a period of three months since the purchase was made.

No refunds will be made in cash or by bank transfer or payments made by card.

The CLIENT will be responsible for all expenses incurred as a result of exercising the right of withdrawal, as well as any deterioration of the product.

If you have any questions, please do not hesitate to contact us at our customer service telephone number*34 647 015 047 or by sending an email to info@lapiyama.com.

 

METHODS OF PAYMENT

You can pay for your order using the following methods of payment:

*Bank Transfer:

By selecting this option, once the order is completed, will send you the data on the current account of LAPIYAMA so that you can make the transfer or deposit into account. Once received the receipt of the payment, administration will give order to our Logistics Services for the shipment of your order.

*Credit card:

You can pay with a 3D Secure Credit Card. VISA and MASTERCARD (you will need a security key that is provided by the financial institution that issued you the corresponding credit card, mentioning the need to have the 3D Secure.) It is like a virtual key.

Through the payment gateway you can make the payment of your orders in a completely secure way (we use SSL protocol and only allow card with 3D Secure). If you choose this method of payment, every time you want to pay for your purchases you will access the server of the bank and your data will travel encrypted. Nobody, except yourself, will visualize such data.

*Cash on delivery:

Payment will be made upon delivery of the goods. This payment is additional to the shipping cost. For any questions, do not hesitate to contact us.

 

*PayPal

A secure and fast payment platform to easily pay for your purchases. Used worldwide.

If you have any questions, do not hesitate to contact us at our customer service telephone number +34 647 015 047 or by sending an email to info@lapiyama.com.


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